COMMERCIAL SERVICES & SUPPORT YOU CAN RELY ON
Technology systems need regular updates for effective operation and occasionally experience disruptions. We offer simple, straightforward service and maintenance plans that keep your business solutions running effectively so there’s less downtime.
Experience Our Benefits
24/7 REMOTE SUPPORT COVERAGE
We’re here for your business around the clock whenever there is a system
issue. Reach us using your preferred method: by phone, email, text, or chat.
REMOTE REPAIR
Your technology health will be remotely monitored and oftentimes repairs
without a service call occur before your employees notice there is an issue.
PROACTIVE PREVENTATIVE MAINTENANCE
Proactive, preventative maintenance visits keep your system healthy and
your business running smoothly. Receive all necessary system and security
updates to ensure long-term performance.
PROACTIVE MONITORING & REPAIR
Expect timely maintenance, advanced diagnostics, and preventive measures
for optimal system performance.
DISCOUNTED SERVICE RATES & PRIORITY SCHEDULING
In the unlikely event that we’re unable to resolve an issue remotely, you’ll receive a preferred rate and priority scheduling for service calls.
Commercial Service Tiers
LIMITED PLAN $0
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24/7 System Issue Ticketing
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Business Hours On-Site Support
Next Available
ESSENTIALS PLAN $69/mo
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24/7 System Issue Ticketing
-
Business Hours On-Site Support
3 - 7 Days -
24/7 Tier 1 Remote Support
PRIORITY PLAN $139/mo
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24/7 System Issue Ticketing
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Business Hours On-Site Support
2 - 5 Days -
24/7 Tier 1 Remote Support
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24/7 Proactive System Monitoring
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Remote Updates
Every 6 Months (to applicable products) -
System Upgrades/Replacement
Discount: Up to 10% -
Discounted Service Labor Rates
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Control4 4Sight Subscription
PRIORITY PRO PLAN $169/mo
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24/7 System Issue Ticketing
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Business Hours On-Site Support
Same/Next Day -
After-Hours On-Site Support
8 a.m. - 8 p.m. (After-Hours Rates Apply) -
24/7 Tier 1 Remote Support
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24/7 Proactive System Monitoring
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Remote Updates
Quarterly (to applicable products) -
System Upgrades/Replacement
Discount: Up to 10% -
Discounted Service Labor Rates
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Control4 4Sight Subscription
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Annual On-Site Visit to Assess Equipment Health
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Loaner Equipment
Borrow Our Equipment While Your Equipment Is Being Repaired Or Replaced *as Available -
Alarm Monitoring Discount
$15 Off Monthly
