RESIDENTIAL SERVICES & SUPPORT YOU CAN RELY ON
Technology systems need regular updates for effective operation and occasionally experience disruptions. We offer simple and straightforward service and maintenance plans that keep your smart home solutions running effectively.
Experience Our Benefits
24/7 REMOTE SUPPORT COVERAGE
Around-the-clock remote support whenever you experience system issues
or have concerns. Reach us by phone, email, text, or chat.
REMOTE REPAIR
Your technology’s health will be remotely monitored and issues
oftentimes repaired without a service call before you notice a problem.
PROACTIVE PREVENTATIVE MAINTENANCE
Proactive, preventative maintenance keeps your system healthy with all
necessary system and security updates that ensure long-term performance.
PROACTIVE MONITORING & REPAIR
Expect timely maintenance, advanced diagnostics, and preventive measures
for optimal system performance.
DISCOUNTED SERVICE RATES & PRIORITY SCHEDULING
You’ll receive a preferred rate and priority scheduling if your technology issue requires a service call from our team.
Residential Service Tiers
LIMITED PLAN $0
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24/7 System Issue Ticketing
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Business Hours On-Site Support
Next Available
ESSENTIALS PLAN $29/mo
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24/7 System Issue Ticketing
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Business Hours On-Site Support
3 - 7 Days -
24/7 Tier 1 Remote Support
PRIORITY PLAN $89/mo
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24/7 System Issue Ticketing
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Business Hours On-Site Support
2 - 5 Days -
24/7 Tier 1 Remote Support
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24/7 Proactive System Monitoring
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Remote Updates
Every 6 Months (to applicable products) -
System Upgrades/Replacement
Discount: Up to 10% -
Discounted Service Labor Rates
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Control4 4Sight Subscription
PRIORITY PRO PLAN $129/mo
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24/7 System Issue Ticketing
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Business Hours On-Site Support
Same/Next Day -
After-Hours On-Site Support
8 a.m. - 8 p.m. (After-Hours Rates Apply) -
24/7 Tier 1 Remote Support
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24/7 Proactive System Monitoring
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Remote Updates
Quarterly (to applicable products) -
System Upgrades/Replacement
Discount: Up to 10% -
Discounted Service Labor Rates
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Control4 4Sight Subscription
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Annual On-Site Visit to Assess Equipment Health
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Loaner Equipment
Borrow Our Equipment While Your Equipment Is Being Repaired Or Replaced *as Available -
Alarm Monitoring Discount
$15 Off Monthly
